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Windows 10 Professional, 64 Bit Client, no previous versions.

 

 

Game functions normally at first, if I alt tab even once at any screen including the login screen, I am unable to move my character after any map transition until I alt tab out and back in again. Pokemon battles are fine and I am able to move after still.

 

Tried running in every compatibility mode, with and without admin, toggled literally every option on or off, it's a straight up coding problem.

  • 4 weeks later...
Windows 10 Professional, 64 Bit Client, no previous versions.

 

 

Game functions normally at first, if I alt tab even once at any screen including the login screen, I am unable to move my character after any map transition until I alt tab out and back in again. Pokemon battles are fine and I am able to move after still.

 

Tried running in every compatibility mode, with and without admin, toggled literally every option on or off, it's a straight up coding problem.

 

Hey Meralux,

 

I'm sorry that we didn't reply yet. The topic was a bit lost for us it seems.

Feel always free to bump your post from time to time in case we should not reply.

 

The problem occurred for you is most likely not a coding problem. Alt tabbing works fine for me when I'm ingame, I can switch all maps without any problem.

In a case like such, I recommend to reinstall the complete game. Make sure if you do so, to delete all previous PRO versions.

 

In case it should still not work, try our general troubleshoot:

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ PRO on Linux Guide

▪︎ Black screen and Failed to load mono fix

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Let me know if you should still have any problems.

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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