PRO Username: l0wd

Do you have active membership?: No

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

Just leveling pokemon.

 

What have you already tried to solve the problem?

 

 

Description and Message

Hey there,

 

sometimes when I'm ingame all players around me are disappearing and I get the message "Can't connect to the server". The weird thing is that I already was playing on it and then I get disconnected with that error. Unfortunately it happens very often.

 

Furthermore usually I'm able to skip the queue. Let's say I press login and I'm on place 500 in queue then I just cancel it, login again and I can join instantly.

You are on a coomputer ? Phone ? Mac ?

I'm using a notebook with Win 7.

This could be a reason of bad internet connection or outdated drivers, do provide info about those.

May be outdated drivers. I haven't updated them for a long time. I'll test and tell if it worked.

 

Thanks for the fast answers.

So I've got the latest recommended drivers for my notebook.

Unfortunately I'm stil receiving the disconnects. The most weird thing is that if I log in again, I start in a pokemon center and my pokemons are fully healed.

EDIT: Or is it because I got disconnected while being in a fight?

 

I*m using WLAN but I have a great connection. But I'll try if it happens with LAN too.

Ok I think it can be closed. I can't fix it, but the problem only occurs on my laptop. Don't know why.

89997 I*m using WLAN but I have a great connection. But I'll try if it happens with LAN too.

Did you test it with a lan connection yet?

90190

89997 I*m using WLAN but I have a great connection. But I'll try if it happens with LAN too.

Did you test it with a lan connection yet?

 

It does work with LAN, but unfortunately it's not a great solution.

90234 It does work with LAN, but unfortunately it's not a great solution.

 

Than it's something up with your wlan connection. We can't do anything about it.