Veetijj Posted March 19, 2019 Share Posted March 19, 2019 Can't log in to my account and i haven't got account activation link. What should i do? Link to comment Share on other sites More sharing options...
Veetijj Posted March 19, 2019 Author Share Posted March 19, 2019 And i can't log in to my pro dashboard. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 19, 2019 Administrator Share Posted March 19, 2019 Can't log in to my account and i haven't got account activation link. What should i do? Hi @Veetijj I'm sorry for the inconvenience. I would like to inform you that you do not need to activate your account anymore as the account-activation has been removed and therefore is not longer required. Could you please clarify if you're trying to access using the account Veetijj? Also, could you please tell me exactly which is the error you are experiencing while trying to log in-game and on the dashboard? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Yeetyeet Posted March 19, 2019 Share Posted March 19, 2019 Yes, Veetijj is the account. And dashboard says that my account name or password is incorrect. But im 100% sure that those are right. This is my other account that i had to make when my first account got banned. I got unbanned and the account name is Veetijj but i can't login in to game with that account like i already told. Link to comment Share on other sites More sharing options...
Veetijj Posted March 20, 2019 Author Share Posted March 20, 2019 Yes, Veetijj is the account. And dashboard says that my account name or password is incorrect. But im 100% sure that those are right. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 20, 2019 Administrator Share Posted March 20, 2019 Yes, Veetijj is the account. And dashboard says that my account name or password is incorrect. But im 100% sure that those are right. Hi @Veetijj I'm sorry for the inconvenience. Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Veetijj Posted March 20, 2019 Author Share Posted March 20, 2019 Nope, it still says that user account not activated and i can't log in to dashboard. Link to comment Share on other sites More sharing options...
Veetijj Posted March 20, 2019 Author Share Posted March 20, 2019 Dashboard says that my username or password is incorrect. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 21, 2019 Administrator Share Posted March 21, 2019 Dashboard says that my username or password is incorrect. Hi @Veetijj I'm sorry for the inconvenience. Could you please try to log in the game now and let me know if your issue has been solved? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Veetijj Posted March 21, 2019 Author Share Posted March 21, 2019 Yep, it's working now. Thanks for help. Link to comment Share on other sites More sharing options...
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