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Cant log in my sliver account but i can log in my gold


R1cmoney

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Screenshot_20190319-181513.thumb.png.3cbe91ac2e1c468f24115c6130d03a1a.png so I can login on my gold account but I can't log in on my sliver account and I went to merge my stuff on my sliver account like they told me and they say merge successful but I try to login on my sliver account and it still won't let me login to sliver account can I get help please
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[ATTACH]71518[/ATTACH] so I can login on my gold account but I can't log in on my sliver account and I went to merge my stuff on my sliver account like they told me and they say merge successful but I try to login on my sliver account and it still won't let me login to sliver account can I get help please

 

Hi @R1Cmoney

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge.

To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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Hi @R1Cmoney

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge.

To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

 

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

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[ATTACH]71627[/ATTACH] they keep saying that when I'm trying to change my password so I can login on my sliver account what do I post to do?

 

Hi @R1cmoney25

 

I would like to apologize for the inconvenience and the delay.

It seems like you have been able to correctly access the game in the last days. Could you please confirm that your issue has been solved?

 

Looking forward to your reply, have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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