Lightslayer18 Posted March 20, 2019 Share Posted March 20, 2019 I just merge my old blue server account and I tried to log in using the silver server. I also changed my password but still can't log in. Please help! Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 20, 2019 Administrator Share Posted March 20, 2019 I just merge my old blue server account and I tried to log in using the silver server. I also changed my password but still can't log in. Please help! Hi @LightSlayer18 I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge. To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) It might be necessary to change your password more time in order to make it work. Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?! A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Lightslayer18 Posted March 20, 2019 Author Share Posted March 20, 2019 I changed my password and when I tried to log it says "connecting to server". Link to comment Share on other sites More sharing options...
Lightslayer18 Posted March 20, 2019 Author Share Posted March 20, 2019 . Link to comment Share on other sites More sharing options...
Lightslayer18 Posted March 20, 2019 Author Share Posted March 20, 2019 Hi @LightSlayer18 I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge. To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) It might be necessary to change your password more time in order to make it work. Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! I changed my password and when I tried to log it says "connecting to server". Please see attached file. Link to comment Share on other sites More sharing options...
Lightslayer18 Posted March 20, 2019 Author Share Posted March 20, 2019 Hi @LightSlayer18 I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and i would like to inform you that this is a common issue experienced after the merge. To solve this issue, please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) It might be necessary to change your password more time in order to make it work. Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! I just re downloaded it and it worked! Yay! It's all good now. Thanks! Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 26, 2019 Administrator Share Posted March 26, 2019 I just re downloaded it and it worked! ! It's all good now. Thanks! I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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