Excuse me Staff, GM and fellow members,

IGN : Hayoungie

Server : Silver

 

I had an issue right after i downloaded the new client for playing PRO as per today (3rd March 2019), The game won't coming out after i changing my area through portal and it kinda stuck everytime i tried to change area, is it caused from the new client ? or maybe it can be fix by myself ? please give me some advice and thank you.

[ATTACH=full]74527[/ATTACH]

 

Excuse me Staff, GM and fellow members,

IGN : Hayoungie

Server : Silver

 

I had an issue right after i downloaded the new client for playing PRO as per today (3rd March 2019), The game won't coming out after i changing my area through portal and it kinda stuck everytime i tried to change area, is it caused from the new client ? or maybe it can be fix by myself ? please give me some advice and thank you.

 

Hi @Hayoungie

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Disable your antivirus and firewall
  
• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it.

 

Looking forward to your reply, have a wonderful day!

Hi @Hayoungie

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Disable your antivirus and firewall
  
• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it.

 

Looking forward to your reply, have a wonderful day!

 

 

 

I Alreaady did all the step above but still having the same problem :(

The game already fixed by now, thank you for the advice Shinohara-sama ^^

The game already fixed by now, thank you for the advice Shinohara-sama ^^

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !