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Hi, i cant seem to log into the website with the account i play the game with, it just says "the requested user Asiastaar could not be found"

It is not a password problem either because im playing with that account right now.

Account: Asiastaar

Hi there, @Mirajay

 

To address your issue, could please try changing your Email on your Dashboard to a email you haven't used.

 

Let me know here if it works or if doesn't work for you.

 

Looking forward to your answer! :)

 

With kind regards, Juliph

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Hi there, @Mirajay

 

To address your issue, could please try changing your Email on your Dashboard to a email you haven't used.

 

Let me know here if it works or if doesn't work for you.

 

Looking forward to your answer! :)

 

With kind regards, Juliph

 

Hello, thank you for helping, but this did not resolve the problem =(

I tried logging in with the username and the new e-mail address, but i still see the error message

  • Administrator

As i can see that AsiaStaar logged on the forum Thursday, i will now close the thread.

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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