Mudkipcool Posted May 17, 2019 Share Posted May 17, 2019 Basically when opening client it would go through Checking for Updates > Downloading Patch > Validating Game Files > Closing Client. So yeah, nothing happens. Sometimes UnityCrashHandler opens but otherwise, it's the same thing. Can't even get to the login screen. And yes, I already redownloaded the client just to be sure. Extracted it to My Documents and running it from there. Link to comment Share on other sites More sharing options...
Cheefsweetleef Posted May 17, 2019 Share Posted May 17, 2019 Basically when opening client it would go through Checking for Updates > Downloading Patch > Validating Game Files > Closing Client. So yeah, nothing happens. Sometimes UnityCrashHandler opens but otherwise, it's the same thing. Can't even get to the login screen. And yes, I already redownloaded the client just to be sure. Extracted it to My Documents and running it from there. Did you try on another device to see if that may be the problem? General Support | PRO Official Discord | Ban & Mute Appeal | Bug Resolution Center | Suggestions | Game Guidance RULES | REPORTS | COMPLAINTS Link to comment Share on other sites More sharing options...
Mudkipcool Posted May 18, 2019 Author Share Posted May 18, 2019 Did you try on another device to see if that may be the problem? Well I only have a single laptop. Game's working fine on my phone though. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted May 18, 2019 Administrator Share Posted May 18, 2019 Basically when opening client it would go through Checking for Updates > Downloading Patch > Validating Game Files > Closing Client. So yeah, nothing happens. Sometimes UnityCrashHandler opens but otherwise, it's the same thing. Can't even get to the login screen. And yes, I already redownloaded the client just to be sure. Extracted it to My Documents and running it from there. Hi @MudkipCool I'm sorry for the inconvenience. Could you please tell me what antivirus do you use, your windows version (10, 8, 7) and if 64bit or 32 bit? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Mudkipcool Posted May 18, 2019 Author Share Posted May 18, 2019 Hi @MudkipCool I'm sorry for the inconvenience. Could you please tell me what antivirus do you use, your windows version (10, 8, 7) and if 64bit or 32 bit? Looking forward to your reply, have a wonderful day ! Hi, thanks for the response. AV is Avast. I've already added the exe to the exceptions. Don't need to add it to a Blocked/Allowed list since there isn't any to begin with in the free version. OS is Win7 Home Premium x64. Link to comment Share on other sites More sharing options...
Mudkipcool Posted May 24, 2019 Author Share Posted May 24, 2019 Bump. I guess this is not getting fixed eh? Link to comment Share on other sites More sharing options...
Mudkipcool Posted May 28, 2019 Author Share Posted May 28, 2019 OK. Installed the client on a Win10 64-bit PC and it's working here. I don't understand why it's not working in my Win7 laptop which is where I used to play it. :( Link to comment Share on other sites More sharing options...
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