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Missing Item (Life Orb)


Nagpaputoks

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Hello, I just want to you to know that I faced some bugs in my account. I bought an life orb and then suddenly it got lost after I got connection lost and tried to reconnect again. I tried to check in my backpack but its totally gone. Please help me in regard in this bug. I will appreciate your help. Thank You!

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Hello, I just want to you to know that I faced some bugs in my account. I bought an life orb and then suddenly it got lost after I got connection lost and tried to reconnect again. I tried to check in my backpack but its totally gone. Please help me in regard in this bug. I will appreciate your help. Thank You!

 

Did you see if your money was back or was it still gone? The game may have been rolled back.

 

Hope this helps you and good luck!

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Hello, I just want to you to know that I faced some bugs in my account. I bought an life orb and then suddenly it got lost after I got connection lost and tried to reconnect again. I tried to check in my backpack but its totally gone. Please help me in regard in this bug. I will appreciate your help. Thank You!

Hello Nagpaputoks,

 

I'm sorry for any inconvenience.

After reviewing your case I could see that you have given and received quite some life orbs in the past few days having 4 in your current inventory and one in a gengar.

Could you confirm me if your life orb is still missing or if you were able to find it? Unfortunately if your life orb is still missing there's nothing we can do about it as there is no way we can track how you obtained them all, and it would also be unfair for those who accepted their loss by bugs or errors not getting a compensation for their money or progress lost.

 

I'm sorry if this was not what you wanted to see but I hope you understand it.

Looking forward for your answer, have a good day.

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Hello Nagpaputoks,

 

I'm sorry for any inconvenience.

After reviewing your case I could see that you have given and received quite some life orbs in the past few days having 4 in your current inventory and one in a gengar.

Could you confirm me if your life orb is still missing or if you were able to find it? Unfortunately if your life orb is still missing there's nothing we can do about it as there is no way we can track how you obtained them all, and it would also be unfair for those who accepted their loss by bugs or errors not getting a compensation for their money or progress lost.

 

I'm sorry if this was not what you wanted to see but I hope you understand it.

Looking forward for your answer, have a good day.

Thank you for your response , I really appreciate it, but those 4 life orbs are bought, also with one with the gengar. But for now, it's still missing and I know that there's nothing we can do about it. I'll accept my loss and not looking forward for a compensation.

 

Thank you again for your response ! :)

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Thank you for your response , I really appreciate it, but those 4 life orbs are bought, also with one with the gengar. But for now, it's still missing and I know that there's nothing we can do about it. I'll accept my loss and not looking forward for a compensation.

 

Thank you again for your response ! :)

Hello Nagpaputoks,

 

I'm sorry for any inconvenience caused, and thanks for understanding our policy.

 

I'll proceed to lock this thread.

Have a good day :).

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