Punchedrockstar Posted June 3, 2019 Share Posted June 3, 2019 (edited) Hi! Just felt like playing this game after being inactive for a couple of years. I read that I needed to merge my account to be able to login to the silver server. I merged by account but now I just keep getting the message that my password is incorrect. I am able to login to the forum and the dashboard but not the game. Can you guys take a look at it? Edited June 3, 2019 by PunchedRockstar Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 3, 2019 Administrator Share Posted June 3, 2019 Hi! Just felt like playing this game after being inactive for a couple of years. I read that I needed to merge my account to be able to login to the silver server. I merged by account but now I just keep getting the message that my password is incorrect. I am able to login to the forum and the dashboard but not the game. Can you guys take a look at it? Hi @PunchedRockstar I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?! A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Punchedrockstar Posted June 3, 2019 Author Share Posted June 3, 2019 Hi @PunchedRockstar I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Oh sorry. I could not find that one in FAQ by searching. I guess I was looking for the wrong thing. Everything is good now. Thank you :) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 5, 2019 Administrator Share Posted June 5, 2019 Oh sorry. I could not find that one in FAQ by searching. I guess I was looking for the wrong thing. Everything is good now. Thank you :) I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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