Aspergillusssss Posted June 7, 2019 Share Posted June 7, 2019 I had two master balls, and it doesn't appear on my list right now. I didn't use it or give it away. Can you help me please Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 7, 2019 Administrator Share Posted June 7, 2019 I had two master balls, and it doesn't appear on my list right now. I didn't use it or give it away. Can you help me please Hi @Aspergillusssss I'm sorry for the inconvenience. I would like to assure as first that none of your item has been lost. When you start the Heatran Quest, all your Master Ball and Rare Candies gets taken from NPC Buck. In order to get them back, you have to finish the Heatran Quest. In specific, you will be able to get back your rare candies and master ball, by talking with buck, only after you will have defeated the Heatran level 99. If you are interested, the amount of item taken is x1 Rare Candies and 2x Master Ball. Unfortunately we cannot move those items back to you as the quest is intended to work like that, i hope you can understand. For further info about the Heatran Quest you can check this link HEATRAN QUEST - LEGENDARY MEGATHREAD as well as our HEATRAN QUEST - PROWIKI I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Aspergillusssss Posted June 7, 2019 Author Share Posted June 7, 2019 I probably can't finish it because it's so hard. Can Master Ball get back Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 10, 2019 Administrator Share Posted June 10, 2019 I probably can't finish it because it's so hard. Can Master Ball get back Hi @Aspergillusssss I'm sorry for the inconvenience Unfortunately, I regret to inform you that we are not able to move the Masterball from the NPC back to your inventory as this would be unfair to all the other player that had to complete the quest in order to obtain back their rare candies and master balls. Also, the quest has been intentionally developed in this way in order to make it harder to be completed, and giving you back those items would go as well against the reason of why the quest has been developed in that way. I'm sorry to disappoint you but i hope you can understand why we cannot fulfill your quest. For further info about the Heatran Quest you can check this link HEATRAN QUEST - LEGENDARY MEGATHREAD as well as our HEATRAN QUEST - PROWIKI As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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