Abesolute Posted June 9, 2019 Share Posted June 9, 2019 Hi, i have playing PRO in 2015. I want restart now, and i have go in the dashbord for change password. I can to connect on Gold server, with a beginner player but i can't to connect on the silver server with my good player (125 hours game). The game say to me : "invalid password or username" but on the gold server, i can to connect... Please, help, i want to play on the silver server with my good player. Thank you Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 11, 2019 Administrator Share Posted June 11, 2019 Hi, i have playing PRO in 2015. I want restart now, and i have go in the dashbord for change password. I can to connect on Gold server, with a beginner player but i can't to connect on the silver server with my good player (125 hours game). The game say to me : "invalid password or username" but on the gold server, i can to connect... Please, help, i want to play on the silver server with my good player. Thank you Hi @abesolute I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?! A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Abesolute Posted June 12, 2019 Author Share Posted June 12, 2019 Thanks you, i'm going for test, and i says to you if that's good :) Link to comment Share on other sites More sharing options...
Abesolute Posted June 12, 2019 Author Share Posted June 12, 2019 Ok, that's good for me, i can play on the silver server, thanks for all brother! Have a nice day :) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 13, 2019 Administrator Share Posted June 13, 2019 Ok, that's good for me, i can play on the silver server, thanks for all brother! Have a nice day :) I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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