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Old Player coming back to the game and get get the game to work

Doc3422
in Resolved General Support

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Hi so im an old player that used to play back in 2017 and want to try it out again. I merged my "blue" account with the current ones and on the dash board in transferred my information into a silver account. But when i try and login in to the account on the actual game it wont let me (it always say "Can not connect to the server"). Have no idea what to do now but please help!

The servers crash now and then due to a bug in the server code so that is what is causing you to not be able to connect. If possible check your internet connections or firewalls as a means of contingency

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  • 2 weeks later...

Hi so im an old player that used to play back in 2017 and want to try it out again. I merged my "blue" account with the current ones and on the dash board in transferred my information into a silver account. But when i try and login in to the account on the actual game it wont let me (it always say "Can not connect to the server"). Have no idea what to do now but please help!

 

Hi @Doc3422

 

I'm sorry for the inconvenience.

The server were down due to technical difficulties, however they are now back online and you should be able to connect.

 

I would also like to inform you that our developers haare already working on solving these issues and they have made huge progress to the point where the server are now online for 2 ore more days without crash.

Whenever any further issue will be discovered, it will be worked on as soon as possible in order to make sure that our player will be able to enjoy the game in the best way possible without any possible frustration.

 

As the issue has been solved, I will now close this thread.

Have a wonderful day

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