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Can't connect since yesterday

Necrogimp
in Resolved General Support

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Hi,

 

I have many connection issue since yesterday. I bought and activated a BMS yesterday I feel bad I can't use it :x.

Is it possible to increase his duration by 1 day ? :s

There's some server provider issues. Where some ISPs cannot connect, you must connect to a VPN to overcome this issue https://windscribe.com/

 

Also regarding the compensations, that isn't my place to answer. However do give staff time as the issue isn't actually their fault, Rather the providers issue.

spacer.png

Hi,

 

I have many connection issue since yesterday. I bought and activated a BMS yesterday I feel bad I can't use it :x.

Is it possible to increase his duration by 1 day ? :s

 

Hi @Necrogimp

 

I'm sorry for the inconvenience.

The servers were experiencing issues due to technical difficulties of our server provider. However, the issue has now been solved and the server are correctly online.

 

As the issue has been solved, I will now close this thread.

Have a wonderful day

image.gif

 

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This topic is now closed to further replies.
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