Hi there,

I'm having problem with logging in on both servers, it's telling me that there is no patch for this version and there is invalid with my username or password, but i tried to change my password like 5 times via my e-mail...

Waiting for help as fast as possible.

Have a nice day !

Hi there,

I'm having problem with logging in on both servers, it's telling me that there is no patch for this version and there is invalid with my username or password, but i tried to change my password like 5 times via my e-mail...

Waiting for help as fast as possible.

Have a nice day !

 

Hi dragonite999, I am sorry for the inconvenience you've had with this issue.

 

The no patch is available means that you have the latest version of the client so there is nothing wrong with that. As for the issue with invalid login details, are you using a vpn to play because vpns can cause problems with logging onto the game?

Hi dragonite999, I am sorry for the inconvenience you've had with this issue.

 

The no patch is available means that you have the latest version of the client so there is nothing wrong with that. As for the issue with invalid login details, are you using a vpn to play because vpns can cause problems with logging onto the game?

Hi @Travok ,

Thanks for fast reply, actually i'm not using any vpn or anything else.

Hi @Travok ,

Thanks for fast reply, actually i'm not using any vpn or anything else.

 

With regards to the password reset, have you not received the reset emails or have you received them and not been able to change the password?

With regards to the password reset, have you not received the reset emails or have you received them and not been able to change the password?

Yes i received it...

What should i do?

Edited July 31, 20197 yr by dragonite999

Yes i received it...

What should i do?

 

Hi dragonite999, so you changed the password yet still cannot log in with the changed password?

Hi dragonite999, so you changed the password yet still cannot log in with the changed password?

Hi @Travok,

Yes i changed my password like 4 times and until now i still can't log in...

I asked for help 1 week ago but the other admin didn't help that much and now he's not answering anymore...

May I know what is the problem?

Hi @Travok,

Yes i changed my password like 4 times and until now i still can't log in...

I asked for help 1 week ago but the other admin didn't help that much and now he's not answering anymore...

May I know what is the problem?

 

Hi Dragonite999, when you changed your password did you just select an alphanumerical password? (Character from a to z and from 0 to 9)

If you put something like ! - _ # ? etc into your password, you won't be able to log in the game

 

Also where did you reset your password, did you reset it via the website here or the forum (in your settings)?

Hi Dragonite999, when you changed your password did you just select an alphanumerical password? (Character from a to z and from 0 to 9)

If you put something like ! - _ # ? etc into your password, you won't be able to log in the game

 

Also where did you reset your password, did you reset it via the website here or the forum (in your settings)?

Actually yes I used @ in my password and I changed it in my settings.

Should I change it and try again?

Actually yes I used @ in my password and I changed it in my settings.

Should I change it and try again?

I changed it now and i used a normal password without marks..., but still can't log in...