Hello!

 

My problem is that I changed my server a month ago and I want to go back to the previous one, but it tells me that I don't have enough money.

 

It is assumed that more than a month has passed, and the change is free every 30 days.

 

Please help me!

Hello!

 

My problem is that I changed my server a month ago and I want to go back to the previous one, but it tells me that I don't have enough money.

 

It is assumed that more than a month has passed, and the change is free every 30 days.

 

Please help me!

Hello @KazaDanilova .

 

I am sorry for the inconvenienced that was caused.

 

First, can you send me a screenshot of the Server Transfer Page on the Dashboard? I also suggest waiting one more day, and I will be forwarding this to higher management.

 

I will be waiting for your reply.

~Straubs

Thanks for answering.

 

Sorry for not considering taking a screenshot, do not consider it necessary, but here it is...

 

 

I know it's only hours but it must have been completed at 4 pm, but I'll try again tomorrow.

Hello, the problem persists and does not let me change servers, I need you to help me in this. Maybe it's a bug that should be fixed.

 

It should also be useful to show the date of the last transfer.

Hello, the problem persists and does not let me change servers, I need you to help me in this. Maybe it's a bug that should be fixed.

 

It should also be useful to show the date of the last transfer.

Hello again @KazaDanilova .

 

I am sorry for the wait. A Dashboard bug has been found, and hopefully fixed. May you try transferring again, and tell me the results?

 

I'll be waiting for your reply!

~Straubs

Hi!!

 

The button already appears and the transfer is already possible!

In addition to all this, even though I would like to see the date of the last transfer, some inconvenience can be avoided.

 

Thank you for all your support, you were a great help.

 

Excellent day!!

Hi!!

 

The button already appears and the transfer is already possible!

In addition to all this, even though I would like to see the date of the last transfer, some inconvenience can be avoided.

 

Thank you for all your support, you were a great help.

 

Excellent day!!

 

I am glad that the situation was resolved, and that I was able to help you through it, even if it was a little bit! As such, I will be closing this thread.

 

Remember that there is a SUGGESTIONS THREAD for users to put their inputs and ideas about PRO. If there isn't a thread already, you may put your Dashboard suggestions there.

 

Once again, I'm glad that I was able to help you through the issue, and I am sorry about the inconvenience. Please do not hesitate to make a thread in the proper Sub Forums if you have any more issues, questions, or concerns. I hope you have a great day!

~Straubs