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hi, i come back after 2 years, and i remember for sure that i am in the hoenn region with all the badge, i spent money in game and now i see that i have no time in game. please help me to resolve

Hello,

In your absence PRO had a merge of servers and renamed them aswell. Here you can find Everything about the Merge.

In short the old Blue and Red silver merged and are called Silver now. Yellow silver is renamed to Gold.

 

If you can't login you didn't lose any progress, you just need to merge your account on the Dashboard. Make sure to select the right server as your main server, because if you pick the wrong one you will lose your story progress and just keep all the pokemon, items etc. In your case the server you played on was the Red server.

Do note, if you decide to merge, then the story progress on one account will be deleted, but you get to keep all Pokemon, items, etc.

 

If you have any other questions, feel free to ask.

Kind regards, Contrary

General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

thank you so much i resolve

Great to hear. Enjoy the game.

If you have any other questions feel free to ask.

 

Kind regards, Contrary

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General Support | PRO Official Discord | Bug Resolution Center

Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others.

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