Hello, I bought coins in the shop almost two hours ago and I still have nothing I don't know what to do ?

I bought for 10$us.

 

I have proof if it is needed.

 

Thank you for your time.

I'll copy and paste the info from discord because it explains it perfectly:

 

Try logging out and logging back in. In some cases it can take up to 24 hours to receive coins. If you do not receive your coins within 24 hours, please make a post in the Donation Issues sub-forum with a proof of purchase (receipt with transaction ID). Here is a link the Donation Issues sub-forum. https://tinyurl.com/PRODonationIssues The Donation Issues sub-forum is a private sub-forum where only you and staff can see your post.

 

You can wait for a Staff response, wait for the 24 hours or ask that this post be moved in that subforum so you can get private help from them :)

Great thank you so much for your fast answer !

I'll wait 24hours and if nothing comes I'll ask the support.

 

I should have searched for more informations before asking for help haha.

Great thank you so much for your fast answer !

I'll wait 24hours and if nothing comes I'll ask the support.

 

I should have searched for more informations before asking for help haha.

 

Hi, @Benithomi.

 

Did you receive your coins?

I'll be waiting for your reply.

 

Have a nice day.

Kind regards, HappyMango.

Hello !

 

It seems like there has been a problem during the payement.

I'm waiting the refund from my bank and then I'll try again !

 

I did something wrong I guess haha

 

Sorry for bothering you... and thank you for the help you give to your clients :D

Hello !

 

It seems like there has been a problem during the payement.

I'm waiting the refund from my bank and then I'll try again !

 

I did something wrong I guess haha

 

Sorry for bothering you... and thank you for the help you give to your clients :D

 

No problem :)

I'm glad that you found the reason of your issue.

 

I hope it works well when you re-try it.

I'll be closing the thread as the current issue is solved.

 

Have a nice day.

Enjoy the game !!