Benithomi Posted July 18, 2020 Share Posted July 18, 2020 Hello, I bought coins in the shop almost two hours ago and I still have nothing I don't know what to do ? I bought for 10$us. I have proof if it is needed. Thank you for your time. Link to comment https://pokemonrevolution.net/forum/topic/155863-coins-shop/ Share on other sites More sharing options...
Bhimoso Posted July 18, 2020 Share Posted July 18, 2020 I'll copy and paste the info from discord because it explains it perfectly: Try logging out and logging back in. In some cases it can take up to 24 hours to receive coins. If you do not receive your coins within 24 hours, please make a post in the Donation Issues sub-forum with a proof of purchase (receipt with transaction ID). Here is a link the Donation Issues sub-forum. https://tinyurl.com/PRODonationIssues The Donation Issues sub-forum is a private sub-forum where only you and staff can see your post. You can wait for a Staff response, wait for the 24 hours or ask that this post be moved in that subforum so you can get private help from them :) 1 https://www.youtube.com/channel/UCxydK7CUEwL47Ym7hIkMbSA <- Youtube channel with guides! https://pokemonrevolution.net/forum/forum/13-game-guide/ <- Check my game guides (and other's guides) here! Link to comment https://pokemonrevolution.net/forum/topic/155863-coins-shop/#findComment-861273 Share on other sites More sharing options...
Benithomi Posted July 18, 2020 Author Share Posted July 18, 2020 Great thank you so much for your fast answer ! I'll wait 24hours and if nothing comes I'll ask the support. I should have searched for more informations before asking for help haha. 1 Link to comment https://pokemonrevolution.net/forum/topic/155863-coins-shop/#findComment-861274 Share on other sites More sharing options...
Happymango Posted July 19, 2020 Share Posted July 19, 2020 Great thank you so much for your fast answer ! I'll wait 24hours and if nothing comes I'll ask the support. I should have searched for more informations before asking for help haha. Hi, @Benithomi. Did you receive your coins? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango. 1 General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment https://pokemonrevolution.net/forum/topic/155863-coins-shop/#findComment-861631 Share on other sites More sharing options...
Benithomi Posted July 19, 2020 Author Share Posted July 19, 2020 Hello ! It seems like there has been a problem during the payement. I'm waiting the refund from my bank and then I'll try again ! I did something wrong I guess haha Sorry for bothering you... and thank you for the help you give to your clients :D Link to comment https://pokemonrevolution.net/forum/topic/155863-coins-shop/#findComment-861699 Share on other sites More sharing options...
Happymango Posted July 20, 2020 Share Posted July 20, 2020 Hello ! It seems like there has been a problem during the payement. I'm waiting the refund from my bank and then I'll try again ! I did something wrong I guess haha Sorry for bothering you... and thank you for the help you give to your clients :D No problem :) I'm glad that you found the reason of your issue. I hope it works well when you re-try it. I'll be closing the thread as the current issue is solved. Have a nice day. Enjoy the game !! General Support | General Complaint Area | PRO Rules Please do not contact staff members for private support Respect is one of the greatest expressions of love Link to comment https://pokemonrevolution.net/forum/topic/155863-coins-shop/#findComment-862064 Share on other sites More sharing options...
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