Houdinigod Posted July 28, 2020 Share Posted July 28, 2020 Hey, i got connection lost when i was doing entei guardian boss (for quest to catch entei) and now i got 12 days cooldown, can any mod do something about it? Link to comment Share on other sites More sharing options...
Bhimoso Posted July 28, 2020 Share Posted July 28, 2020 If it was not bug related or due to a server crash, it's improbable that Staff can help you out if it was due to a disconnection on your side. I hope they can help you! https://www.youtube.com/channel/UCxydK7CUEwL47Ym7hIkMbSA <- Youtube channel with guides! https://pokemonrevolution.net/forum/forum/13-game-guide/ <- Check my game guides (and other's guides) here! Link to comment Share on other sites More sharing options...
Houdinigod Posted July 28, 2020 Author Share Posted July 28, 2020 my internet is great and i never get problems ( 500mb download 200mb upload) idk why i got connection lost Link to comment Share on other sites More sharing options...
Bhimoso Posted July 28, 2020 Share Posted July 28, 2020 my internet is great and i never get problems ( 500mb download 200mb upload) idk why i got connection lost I have the same issue sometimes, I have a really good internet connection but sometimes it stops for 3 seconds and I get connection lost. I know how you feel :/ it really sucks. https://www.youtube.com/channel/UCxydK7CUEwL47Ym7hIkMbSA <- Youtube channel with guides! https://pokemonrevolution.net/forum/forum/13-game-guide/ <- Check my game guides (and other's guides) here! Link to comment Share on other sites More sharing options...
M3ru3m Posted July 28, 2020 Share Posted July 28, 2020 Hello @HoudiniGOD, I am really sorry for the inconvenience and I really hate to be the bearer of bad news, but sadly we can not refund cooldowns since it would be unfair to other players who had the same issue and didn't report it. Also there is no way for us to proof what caused it and if it was caused by a Server Crash you should be able to rebattle him immediatly. I am again sorry I can't give you any better news and I really hope you understand that if we did refund without proof some people would start to abuse it. Have a great day regardless, M3ru3m Hail to the ANT KING Link to comment Share on other sites More sharing options...
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