Supp,

i cannot use free iv reroll on my darkrai,

show this.

pls halp

 

Now I am not sure on these but from what I know and heard from other players experience, you only get that reroll if you havent started that quest last year.

Could that be the problem?

I dont make this quest on last year :c

16 hours ago, Richdog said:

Supp,

i cannot use free iv reroll on my darkrai,

show this.

pls halp

 

 

Hi, @Richdog

 

I'm sorry for the inconvenience.

I have informed the corresponding Staff Team to look into your issue.

In the meantime, please be patients.

I'll let you know as soon as possible when I receive an answer.

 

Have a nice day.

Kind regards, HappyMango.

Ok, thanks bro

6 hours ago, Richdog said:

Ok, thanks bro

 

I have received an answer.

Unfortunately, when we checked your account game progress, we found that you have once failed the Dark Realm Quest.

In order to receive a IV locked reroll ticket, you have to complete the quest without surrendering 😞

So, we can't help you further on your case.

 

I'm once again really sorry for your issue.

Have a nice day.

ahhh, okay :c

12 hours ago, Richdog said:

ahhh, okay :c

 

As we cannot further help you on this case, I'll now be closing the thread.

Have a nice day.

On 10/13/2020 at 11:39 PM, Richdog said:

Supp,

i cannot use free iv reroll on my darkrai,

show this.

pls halp

 

 

Hi, @Richdog

 

I'm really sorry for the confusion.

I re-opened the thread, because I found out that I made a mistake.

Your account was some how bugged and you couldn't receive an IV reroll chance.

 

So, we can offer you this procedure if you agree.

1. Delete your Darkrai (The ball you used to catch your Darkrai will be refunded)

2. Convert your account game process to where you can re-catch Darkrai (You should not battle Horon !!!)

3. Go re-catch your Darkrai, you'll be able to use the locked IV reroll ticket

 

I'm really sorry once again that I made this mistake.

I'll be waiting for your reply.