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Logging in... disappearing and not logging me in

Smonk
in Resolved General Support

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PRO Username: smonk

Do you have active membership?: Yes

Your knowledge about PRO: Beginner

 

What have you done before the problem was there?

My game crashed and I went to bed, the next morning I tried to play and the error started.

 

What have you already tried to solve the problem?

I re-installed/installed the newest version of the client.

 

Description and Message

PRO Username: smonk

Do you have active membership?: Yes

Your knowledge about PRO: Basic Knowledge

 

What have you done before the problem was there?

My game crashed and I went to bed, the next morning I tried to play and the error started.

 

What have you already tried to solve the problem?

I re-installed/installed the newest version of the client.

 

Description and Message

So as I said I was playing the game perfectly and out of no where I tried to login (in game, I can log in perfectly on the site) and it just says "logging in" and disappears and It doesn't log me in.

Here's a gif of what is happening, could someone please help me?

f5d92ecbca3716f59b81723175691176.gif

  • Replies 54
  • Views 12.6k
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Ya im having the same problem could someone solve this asap

yeah me and my friend carol having the same problem

I pay 5euro/month and cannot connect when i want... why no membership advantages?

Did you all download the new client?

Do not contact staff members for private support. Share the question on the forums due to being of use to others. Please use proper forum. Unsolicited messages will be trashed. Thanks.

me too

  • Author
115560 Did you all download the new client?

Yes I have, it didn't resolve anything

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