Cant log in "waiting for the map to load"

[Campbell39]

I've played this game for a few days now everytime im at home on my wifi game works no problem moment im off of wifi the game wont load past the "loading map" then goes back to the sign in area after like 1 minute ive checked my data connection strength is good ive checked the app permissions and it can use data any other advice to help me play while not using wifi would be appreciated! 

[Norex]

From what I know the game has issues while using mobile data. You could try to use a VPN and see if that works for you.

[Kvar]

Greetings, @Campbell39

 

I apologise for any inconveniences experienced.

 

If you happen to experience the same problem constantly, you can try following these steps:

 

-Contact your local Internet/mobile data provider.
-Check if your phone is able to connect with mobile data from different places where your mobile phone coverage is different.

-Download a free VPN in your phone that can enable you to log in PRO.
-Clear the app caché and reinstall it if needed.

 

Please, let us know if the problem still persists.

Kind regards,

Kvar