Saxser Posted December 20, 2020 Share Posted December 20, 2020 I tried playing on android and every time I would want to log in the screen will stay there and it will not load the actual game for me Link to comment Share on other sites More sharing options...
Exotyc Posted December 21, 2020 Share Posted December 21, 2020 9 hours ago, Saxser said: I tried playing on android and every time I would want to log in the screen will stay there and it will not load the actual game for me Hey @Saxser! I'm sorry for the inconvenience. If you encounter client issues such as crash, freeze or client lags. The first thing suggested to do in these cases is to delete all the old pro files and folders that you have on your device and then redownload the latest client from here. If the said procedure should not fix those issues, here there are other methods that you can try: -Use Wifi connection. The game has unfortunately issues connecting with mobile data. VPN is also an alternative. -Contact your internet provider to know when they have a downtime or if you are experiencing unstable connection If the listed solutions above didn't fix the issue, I recommend to check the ANDROID - CRASH FIXES GUIDE out. I'll be waiting for a reply if that worked. Kind regards 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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