Xjenix Posted December 22, 2020 Share Posted December 22, 2020 hi, i need help, i bought a pve coin master outfit and i can't wear it. Thank you very much in advance Link to comment Share on other sites More sharing options...
Administrator Yellow Posted December 23, 2020 Administrator Share Posted December 23, 2020 Hi @xjenix Could you let me know which item it was that you purchased with PvE coins? On this occasion we will reverse the purchase and refund the coins for you, but please do be more careful in future as we would not do it again. I have also spoken with Eaty. Items that are not available for your avatar's gender show with no preview currently, and this is typically how you would spot the difference. There will be a change in the next client update that ensures that gender specific items are easier to identify (and with what gender), which should help prevent this happening again, for yourself, and for other players also. • PRO RULES | HOW TO REPORT | PUNISHMENT POLICY | DISCORD • Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. ☽ Link to comment Share on other sites More sharing options...
Xjenix Posted December 23, 2020 Author Share Posted December 23, 2020 hi, thank you so much for replying, i bought blue punk jacket, i didn't know i wouldn't be able to wear it. now i will be more careful when buying something. very thank you Link to comment Share on other sites More sharing options...
Xjenix Posted December 25, 2020 Author Share Posted December 25, 2020 Hi, how are you? please do not forget me. I bought a blue punk jacket. I am waiting for the refund of pve coins. very thank you. Link to comment Share on other sites More sharing options...
Administrator Yellow Posted December 28, 2020 Administrator Share Posted December 28, 2020 Hi @xjenix My sincere apologies for the delay! The Blue Punk Jacket has been removed from your inventory and 200 PvE coins have been reimbursed to your account on Silver. When you next log in, can you reply and let me know that you have received these correctly? • PRO RULES | HOW TO REPORT | PUNISHMENT POLICY | DISCORD • Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. ☽ Link to comment Share on other sites More sharing options...
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