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Server down on last mon of boss morty

Nerorn
in Resolved General Support

Featured Replies

I was just about to finish morty to get my mega benette stone, on giratina the server crashed, i think you guys should be able to see that the moment i "lost" to the boss was the exact instant the server crashed, having to wait more 12 days to do it sounds unfair, is there no way to reset my cooldown?

13 hours ago, Nerorn said:

I was just about to finish morty to get my mega benette stone, on giratina the server crashed, i think you guys should be able to see that the moment i "lost" to the boss was the exact instant the server crashed, having to wait more 12 days to do it sounds unfair, is there no way to reset my cooldown?

Hey there!

I'm really sorry for the inconvenience.
We have resetted the cooldown for you as the server crashed due to proxy issues. Normally, players are able to rebattle the boss again once the server crashes (game code wise). However, if proxy crashes happen the server will think that you disconnected, so you can't rebattle the NPC again.

Have a nice day!
Kind regards
 

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