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Hello @ArdikXL. Apologies for the inconvenience.

 

Have you perhaps started the Heatran quest? The NPC named Buck will take away all your Rare Candy and Master Ball(s) at the start of the quest. After you've defeated the level 99 Heatran, you can reclaim them from Buck by speaking to him.

Regarding the amount not being reduced, it could simply be a side-effect of the server's current problems. I consulted with one of our Testers and here is what they had to say: 

Quote

my guess is trouble in the communication client-server due to the recent issues, if it persists after that's resolved then it's worth looking into

 

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

Glad to see your issue was resolved. I will now lock this thread. 

If you have further questions or another issue, don't hesitate to make another thread.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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