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Hello @shykitch. Apologies for the late reply.

 

Concerning your friend, could it be that they began the Pinkan Island quest? The Ranger at the entrance of the forest will take away all the Pokéballs. Once the quest has been completed, the Ranger will return the Pokéballs. 

Regarding your EXP Boost Potion, could you tell me when you purchased it?

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

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Glad to see your issue resolved. I will now lock this thread.

If you have another issue, don't hesitate to make another thread.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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