updated mac client not working

[Rnvd99]

i downloaded mac client from all 3 download sites and they all show up as broken and i had to move it to the trash. this isn't a security/antivirus issue as i went to settings and checked that it wasn't blocked there.

it worked fine before the update. 

[Deathdrive]

Same here.

[Yellow]

Hi @rnvd99

 

We are aware of this and working on a fix. I also use a Mac, so I am testing this too. I will drop an update on this thread once it's working!

[Legerocky]

any updates on this yet?

[Rnvd99]

not working and rn the servers are down for update. the new mac os sucks tbh im trying to downgrade to catalina with a fresh install cuz this os is slowing down my mac and making it super laggy. I plan to download an android emulator called BlueStacks and use the android version on pro to play on mac for now. BlueStacks was having issues with macOS bigsur but it used to work fine on previous versions so im sure this should be a workaround for this issue.

[Yellow]

Hi @rnvd99 & @Legerocky

 

Sadly there is some problems on Apple's end, it looks like it's happening as a result of recent changes since the Big Sur update. We will continue to work on a long term solution, but in the meantime, first ensure that your software is completely up to date (Big Sur 11.2.1) - this has worked for some, but not all. It also didn't work for me, but give it a go first.

 

Following that, there is a workaround using a xattr. This is not the ideal solution, but the only working one right now. There are risks associated with using a xattr. Although this workaround will get you playing, educate yourself prior to using this command on potential dangers/issues to make an informed decision. Use this workaround at your own risk, PRO or PRO Staff are not liable for any complications caused as a result.

 

I have created a video guide on how to do this, here is a step by step:

• Once the client is downloaded, expand the PROClient_mac.zip and move the PROClient.app into the Applications folder.
• Press ⌘ and space, to bring up the Spotlight.
• Search "Terminal" and press Enter to open.
• Input the following command and press Enter to run.

• sudo xattr -rd com.apple.quarantine /Applications/PROClient.app

• You will be prompted to enter your User Password, enter this and Press Enter.
• The change is now live. This will only apply to the specific app you have targeted with the xattr command. If you uninstall the client, you will need to repeat this process upon redownload, and for any additional clients. For any additional clients, you will need to amend the xattr command to include the name of the client - to do this amend the "PROClient.app" element of the command to the name of the application you wish to apply the command to. e.g. "sudo xattr -rd com.apple.quarantine /Applications/PROClient2.app"
• Close the Terminal.
• Visit the PROClient in your Applications, and Open/Double Click to run.

 

If you have any questions, please let me know and I will do my best to help you.

[Rnvd99]

it worked tysm. i didn't have to upgrade or downgrade my os. 

[Rnvd99]

update- i downgraded to catalina for other reasons (big sur gave me too much trouble).

i had to use xattr to get it to work on catalina as well which wasnt really an issue thought id put it here.

[Shadsenpai0303]

Is there any updates on this? It still isnt working on my mac.

[Pbreen12]

Anyone have any help for me? I am using Mojave and each of the links still show what it is above? Thank you