Nickproplayer01 Posted February 15, 2021 Share Posted February 15, 2021 Hello support team! I have dowloaded the new PRO version but I keep getting this message when I try to open it :"“PROClient 2” is damaged and can’t be opened. You should move it to the Trash". I can't open it even if I override from finder, control click and then open. Can someone help me? Thank you a lot and have a nice day! Nicolo Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/ Share on other sites More sharing options...
Daredaurel Posted February 15, 2021 Share Posted February 15, 2021 I Have the same problem under Big Sure 11.1 with yesterday update were working fine with last update Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-947927 Share on other sites More sharing options...
Nickproplayer01 Posted February 15, 2021 Author Share Posted February 15, 2021 I still have the same problem! Do you know how I can fix this? Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-947932 Share on other sites More sharing options...
Daredaurel Posted February 15, 2021 Share Posted February 15, 2021 Open your Terminal and type: sudo xattr -rd com.apple.quarantine /Applications/PROClient.app - It should be fixed then 1 Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-947969 Share on other sites More sharing options...
B0t Posted February 15, 2021 Share Posted February 15, 2021 (edited) 24 minutes ago, DaRedAurel said: Open your Terminal and type: sudo xattr -rd com.apple.quarantine /Applications/PROClient.app - It should be fixed then I tried that and this works for me thnx man great help, now I can open it ^ Edited February 15, 2021 by B0t Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-947978 Share on other sites More sharing options...
Administrator Yellow Posted February 15, 2021 Administrator Share Posted February 15, 2021 Hi @Nickproplayer01 This is a known issue, and is being investigated by Eaty. I use a Mac also and we have been testing this from our side to see if we can find a long term solution. @DaRedAurel - you are correct that this works as a short term solution, when the ProClient is moved to the Applications folder, however when modifying extended attributes with xattr, I would urge you and other users to practice caution and to do so at your own risk. 2 • PRO RULES | HOW TO REPORT | PUNISHMENT POLICY | DISCORD • Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. ☽ Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-947979 Share on other sites More sharing options...
Nickproplayer01 Posted February 15, 2021 Author Share Posted February 15, 2021 Thanks a lot for the fast reply and your support! Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-948026 Share on other sites More sharing options...
Chellydile Posted February 15, 2021 Share Posted February 15, 2021 9 hours ago, Nickproplayer01 said: Hello support team! I have dowloaded the new PRO version but I keep getting this message when I try to open it :"“PROClient 2” is damaged and can’t be opened. You should move it to the Trash". I can't open it even if I override from finder, control click and then open. Can someone help me? Thank you a lot and have a nice day! Nicolo i have the same problem..... Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-948115 Share on other sites More sharing options...
Chellydile Posted February 15, 2021 Share Posted February 15, 2021 7 hours ago, DaRedAurel said: Open your Terminal and type: sudo xattr -rd com.apple.quarantine /Applications/PROClient.app - It should be fixed then What do you mean with "terminal"? Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-948119 Share on other sites More sharing options...
Daredaurel Posted February 15, 2021 Share Posted February 15, 2021 The things that allow you to type command Link to comment https://pokemonrevolution.net/forum/topic/170216-error-trying-to-download-the-new-pro-version-on-mac/#findComment-948172 Share on other sites More sharing options...
Recommended Posts