Galaxyor Posted March 2, 2021 Share Posted March 2, 2021 I tried to log in multiple times in the test server yesterday, this morning and tonight. However, it keeps giving me this error message : Yesterday, it gave me this but then it started saying connection lost instead after a while. I tried to ask for help on the discord server, and i tried the following things: - Turn off and on the pc - Try to connect through a vpn - try to connect on my phone None of those things solved my issue. I hope you can help me with this. Thanks for your help so far. P.S: connecting to gold and silver servers works. Link to comment Share on other sites More sharing options...
Galaxyor Posted March 3, 2021 Author Share Posted March 3, 2021 Anyone knows how to fix this ? Link to comment Share on other sites More sharing options...
Galaxyor Posted March 4, 2021 Author Share Posted March 4, 2021 I tried again with my newly made alt and it still wont work Please, anyone know a fix for this ? Link to comment Share on other sites More sharing options...
Exotyc Posted March 4, 2021 Share Posted March 4, 2021 On 3/2/2021 at 9:52 PM, Galaxyor said: I tried to log in multiple times in the test server yesterday, this morning and tonight. However, it keeps giving me this error message : Yesterday, it gave me this but then it started saying connection lost instead after a while. I tried to ask for help on the discord server, and i tried the following things: - Turn off and on the pc - Try to connect through a vpn - try to connect on my phone None of those things solved my issue. I hope you can help me with this. Thanks for your help so far. P.S: connecting to gold and silver servers works. Hey there! I'm sorry for the inconvenience and the delay. The issue is caused because you recently changed your password. Please try to use your old password for the test server. I'll be waiting for a reply if that worked. Kind regards 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Galaxyor Posted March 5, 2021 Author Share Posted March 5, 2021 2 hours ago, Exotyc said: Hey there! I'm sorry for the inconvenience and the delay. The issue is caused because you recently changed your password. Please try to use your old password for the test server. I'll be waiting for a reply if that worked. Kind regards Thank you so much for the response. Unfortunately, i don't remember changing my password, i did change my email though. As such, I can't try this suggestion because I don't remember having another password. Is there another way to connect ? Link to comment Share on other sites More sharing options...
Galaxyor Posted March 12, 2021 Author Share Posted March 12, 2021 Hi exotyc, i wanted to see if you had time to look into this issue. I tried using my newly made alt and i get the same error, which makes me think that it's not related to a password change . Is there any other way for me to join the test server ? Link to comment Share on other sites More sharing options...
Exotyc Posted March 13, 2021 Share Posted March 13, 2021 On 3/12/2021 at 1:00 PM, Galaxyor said: Hi exotyc, i wanted to see if you had time to look into this issue. I tried using my newly made alt and i get the same error, which makes me think that it's not related to a password change . Is there any other way for me to join the test server ? I've contacted a developer and received an answer: The password for the test server will be synced with the live servers password in the next few days. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Galaxyor Posted March 13, 2021 Author Share Posted March 13, 2021 1 hour ago, Exotyc said: I've contacted a developer and received an answer: The password for the test server will be synced with the live servers password in the next few days. Alright, thank you for your response. I will try again the next few days. Link to comment Share on other sites More sharing options...
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