Jump to content

unable to connect to silver


Wyliety

Recommended Posts

When trying to connect to the server it always says invalid user or pass. Even when i did the ff.:

1. Change password

2. Re-install the client

3.waited for 10 hrs

 I also Installed in other device.

And also am able to join gold

I also havent had any infraction or bans

But when i made a new account from another email I seemed to be able to join.

Pls help

Edited by wyliety
having difficulty posting media in mobile
Link to comment
Share on other sites

Hi there @wyliety

 

My sincerest apologies for the inconvenience as well as for the delay. 

 

It looks like you've only tried to reset your password before transferring to silver. Could you try to reset it on the dashboard or using this link ? Keep in mind that you must use a password alphanumeric, meaning that it only must contains letters and numbers. 

 

Let me know if that works, 

Have a splendid day! 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

Link to comment
Share on other sites

10 hours ago, wyliety said:

@Midsommar how do i close the thread?

 

 

Glad to see it worked out. Locked as resolved. 

Have a splendid day! 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...