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Game start issue


Beta6796

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Hi,

I'm using a low end 32-bit pc. Apparently the game opens to a white screen and stays like that until I close. I tried to find a system requirements thread but couldn't. Can someone help me find out if this can be fixed?

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9 minutes ago, Beta6796 said:

Hi,

I'm using a low end 32-bit pc. Apparently the game opens to a white screen and stays like that until I close. I tried to find a system requirements thread but couldn't. Can someone help me find out if this can be fixed?

Found a thread that talks about creating a shortcut that forces directx. Tried that and I got a better response. But still not fixed. Im getting this and then crashes

 

crash1.png.7e2c3fa3ad7533e55f00bbd8e914897a.png

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1 hour ago, Beta6796 said:

Hi,

I'm using a low end 32-bit pc. Apparently the game opens to a white screen and stays like that until I close. I tried to find a system requirements thread but couldn't. Can someone help me find out if this can be fixed?

Hey there!

I'm really sorry for the inconvenience.

The issue seem to appear due to the newest Unity version and old hardware from the user.

To fix it, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
After this, right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below.
Make sure to add a space between .exe and -force.
 

Spoiler

d6b6bc290427a88bdc5d.png?width=327&height=474


Let me know if it solved your issue.
I'll be waiting for a reply.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

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11 hours ago, Exotyc said:

Hey there!

I'm really sorry for the inconvenience.

The issue seem to appear due to the newest Unity version and old hardware from the user.

To fix it, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
After this, right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below.
Make sure to add a space between .exe and -force.
 

  Reveal hidden contents

d6b6bc290427a88bdc5d.png?width=327&height=474


Let me know if it solved your issue.
I'll be waiting for a reply.

Still have the same issue. Created a shortcut and changed target like u said, and ran as admin in compatible settings. The device drivers are up to date and so is Windows. Could it be a RAM problem? It only has 1gb

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6 hours ago, Beta6796 said:

Still have the same issue. Created a shortcut and changed target like u said, and ran as admin in compatible settings. The device drivers are up to date and so is Windows. Could it be a RAM problem? It only has 1gb

The requirements for PC are:
 

Operating Systems: Windows Vista+, Mac OS X 10.7+, Ubuntu 10.10+.

Graphics Card: DX9 (shader model 2.0) capabilities; generally everything made since 2004 should work.

CPU Speed: 2Ghz+ Processor recommended.

Ram: 2GB+ recommended.

Additionally, please try -force-d3d11 or -force-opengl instead of -force-glcore and send a screenshot down below.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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15 hours ago, Exotyc said:

The requirements for PC are:
 

Operating Systems: Windows Vista+, Mac OS X 10.7+, Ubuntu 10.10+.

Graphics Card: DX9 (shader model 2.0) capabilities; generally everything made since 2004 should work.

CPU Speed: 2Ghz+ Processor recommended.

Ram: 2GB+ recommended.

Additionally, please try -force-d3d11 or -force-opengl instead of -force-glcore and send a screenshot down below.

-force-d3d11 worked! Thanks!

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7 hours ago, Alpha6796 said:

-force-d3d11 worked! Thanks!

I'm glad your issue has been solved.
I'll lock this thread now.
Have a nice day!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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