Suncity Posted April 20, 2021 Share Posted April 20, 2021 i don know how but i think i lost 500k of my poke money .. please look into it i recently started playin and invested real money too please help :( Link to comment Share on other sites More sharing options...
Exotyc Posted April 20, 2021 Share Posted April 20, 2021 51 minutes ago, Suncity said: i don know how but i think i lost 500k of my poke money .. please look into it i recently started playin and invested real money too please help Hey there! I'm sorry for the inconvenience. Could it be because you had a black out? You will lose 5% of your money after your character lost a battle or you surrendered. The money is however capped at 50k. Kind regards, Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Suncity Posted April 20, 2021 Author Share Posted April 20, 2021 hi sir. i actually surrendered a few times in a gym battle . but i lost 500k could u pls check? 50k is still fine but 500k is too much :( i am not even feelin like playing now. i wouldnt have purchased using real money if i had known :( Link to comment Share on other sites More sharing options...
Suncity Posted April 20, 2021 Author Share Posted April 20, 2021 please help me :( Link to comment Share on other sites More sharing options...
Exotyc Posted April 20, 2021 Share Posted April 20, 2021 3 hours ago, Suncity said: hi sir. i actually surrendered a few times in a gym battle . but i lost 500k could u pls check? 50k is still fine but 500k is too much i am not even feelin like playing now. i wouldnt have purchased using real money if i had known You lost 500k money because you surrendered so many times until you reached that amount. Unfortunately, we cannot give you the money back as this is a mechanic from the original games. Furthermore, it would be unfair towards other players who had a similar situation, if we restore your money and not theirs. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Suncity Posted April 20, 2021 Author Share Posted April 20, 2021 a fellow mate told me it we don lose money if we surrender Bump Link to comment Share on other sites More sharing options...
Suncity Posted April 20, 2021 Author Share Posted April 20, 2021 i am still losing money when i die Please help me with some of it? BUMP Link to comment Share on other sites More sharing options...
Suncity Posted April 20, 2021 Author Share Posted April 20, 2021 i got that money from real money i am trying sso hard i play almost all day Link to comment Share on other sites More sharing options...
Exotyc Posted April 20, 2021 Share Posted April 20, 2021 35 minutes ago, Suncity said: a fellow mate told me it we don lose money if we surrender Bump As I mentioned before you will always lose 5% of your total money. 50k is the maximum you can lose after you surrendered or got defeated. Your mate might not know about this mechanic. Here is a proof. Spoiler video.mp4 I'll lock this thread as we cannot help you in this case anymore. Have a nice day! 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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