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Can you change the section on my profile that has my old IGN?

Zeyrion
in Resolved General Support

Featured Replies

I swapped names with my alt a long time ago but for some reason it still has the old name any chance you can change this as there isnt a option in the settings thanks in advance!

 

 

image.png.61d8c552064489afd8549c621d19d7be.png

On 5/6/2021 at 4:38 PM, Zeyrion said:

I swapped names with my alt a long time ago but for some reason it still has the old name any chance you can change this as there isnt a option in the settings thanks in advance!

 

 

image.png.61d8c552064489afd8549c621d19d7be.png

Hey there!

I'm sorry for the inconvenience.
Please refresh the website by holding Ctrl + F5. This should fix the issue.

Kind regards,
Exotyc

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Author
3 minutes ago, Exotyc said:

Hey there!

I'm sorry for the inconvenience.
Please refresh the website by holding Ctrl + F5. This should fix the issue.

Kind regards,
Exotyc

hmm doesnt seem to have changed

15 hours ago, Zeyrion said:

hmm doesnt seem to have changed

The issue is currently being investigated.

It was probably caused while the forum was offline or had issues.
I'll update you once I have an answer.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

  • Author
On 5/9/2021 at 1:29 PM, Exotyc said:

The issue is currently being investigated.

It was probably caused while the forum was offline or had issues.
I'll update you once I have an answer.

Any update?

  • Exotyc locked this topic
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