Nate21 Posted May 17, 2021 Share Posted May 17, 2021 There is an error happened on Day 7 after submitting a freshly caught Castform. The dialogue said "Error occurred report to staff" I check my bag but I didn't receive any of these item (RR ticket, NR ticket, silver disc or 7-Day train access ticket). Link to comment Share on other sites More sharing options...
Exotyc Posted May 17, 2021 Share Posted May 17, 2021 11 hours ago, Nate21 said: There is an error happened on Day 7 after submitting a freshly caught Castform. The dialogue said "Error occurred report to staff" I check my bag but I didn't receive any of these item (RR ticket, NR ticket, silver disc or 7-Day train access ticket). Hey there! I'm sorry for the inconvenience. I've forwarded the issue. I'll update you once I have an answer. Kind regards, Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Salemzeroo Posted May 17, 2021 Share Posted May 17, 2021 One note: castform is not required for solaceon "for more than a year" not sure if they added it after the last update..... Link to comment Share on other sites More sharing options...
Exotyc Posted May 18, 2021 Share Posted May 18, 2021 On 5/17/2021 at 12:05 PM, Nate21 said: There is an error happened on Day 7 after submitting a freshly caught Castform. The dialogue said "Error occurred report to staff" I check my bag but I didn't receive any of these item (RR ticket, NR ticket, silver disc or 7-Day train access ticket). Could you tell me when you will be online? (Time + timezone) We have to fix this manually while you're online. 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
Nate21 Posted May 18, 2021 Author Share Posted May 18, 2021 2 hours ago, Exotyc said: Could you tell me when you will be online? (Time + timezone) We have to fix this manually while you're online. 12nn to 5pm, 8-11pm(GMT+8:00) Link to comment Share on other sites More sharing options...
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