There is an error happened on Day 7 after submitting a freshly caught Castform.

The dialogue said "Error occurred report to staff"

I check my bag but I didn't receive any of these item (RR ticket, NR ticket, silver disc or 7-Day train access ticket).

 

11 hours ago, Nate21 said:

There is an error happened on Day 7 after submitting a freshly caught Castform.

The dialogue said "Error occurred report to staff"

I check my bag but I didn't receive any of these item (RR ticket, NR ticket, silver disc or 7-Day train access ticket).

 

Hey there!

I'm sorry for the inconvenience.
I've forwarded the issue.
I'll update you once I have an answer.

Kind regards,
Exotyc

One note: castform is not required for solaceon "for more than a year" not sure if they added it after the last update..... 

On 5/17/2021 at 12:05 PM, Nate21 said:

There is an error happened on Day 7 after submitting a freshly caught Castform.

The dialogue said "Error occurred report to staff"

I check my bag but I didn't receive any of these item (RR ticket, NR ticket, silver disc or 7-Day train access ticket).

 

Could you tell me when you will be online? (Time + timezone)
We have to fix this manually while you're online.

2 hours ago, Exotyc said:

Could you tell me when you will be online? (Time + timezone)
We have to fix this manually while you're online.

12nn to 5pm, 8-11pm(GMT+8:00)