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What is the role of a Moderation Staff member?


PRO's Moderation Team is a group of staff who provide support for players and ensure that PRO is kept in order. The Moderation Team make sure that users follow PRO's Rules and support players on the forum and in-game.

 

Moderator [RECRUITMENT IS OPEN]

A Moderator's primary focus is in PvP, and Chat violations. They maintain order in-game and make sure that users are following the rules. Moderators handle Reports, Appeals, and the PvP subforums. A good candidate for Moderator is someone who's an experienced member of PRO and has good knowledge in the PvP and Chat rules. Moderator is the most recruited role in PRO, it's important that Moderators would be able to put aside at least one hour per day for their duties.

 

Trade Moderator [RECRUITMENT IS OPEN]

TMods are supposed to do three main activities: dealing with reports in the Report Center, making sure the Trade subforums are all in order and that every topic is following the Trade Rules, and moderating chat channels in-game. TMods are the principal forces responsible for watching over Trade Chat in-game, but they also moderate everywhere there could be an infraction. TMods will step in if a player needs help with a general, non-role-specific issue that any staff member could address effectively.

 

 

A good candidate for a Trade Moderator is someone who's an experienced member of PRO and has good knowledge in the Trade, PvP and Chat rules.

 

Requirements


Even if you don't meet the requirements, small exceptions may be made if the rest of your application is promising.

(Mandatory) requirements must be met in order to apply.

 

  • At least 200 hours in-game playtime.
  • Able to dedicate yourself to staff work and deliver efficiently.
  • 18 or older is preferred, applications from younger applicants will be considered if exceptional
  • Can understand English at an advanced level. (Mandatory)

 

You can still be accepted if you are from an area that isn't listed. These are just our priorities based on our highest userbase countries.

 

What we look for in applicants.

  • Strong communication.
  • Open-mindedness.
  • A positive attitude.
  • Good organisation skills.
  • Able to work in a team.
  • Can work under pressure.

 

 

Application


The application form is below. Please fill it in and submit it as a new topic Here.

 

We are aware that the questions might looks hard or "too serious" for a voluntary/not-paid position, however it's important to know who we have in front of us when we read their applications. This because the quality of staff is reflected on the community and the greater the staff is and the better the results will be.

The previous questions were telling us almost nothing and this would lead to a lot of time potentially wasted from both sides.

 

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Personal Questions

  1. What is your name and age?
  2. Describe yourself.
  3. What country/ state do you live in and what is your timezone? (GMT)
  4. Are you fluent in any languages besides English?
  5. Do you have any real life commitments, such as work, education, family, etc?
  6. As a person and team-member, what is your greatest strength, and your greatest weakness?



Teamwork Questions

  1. In your opinion, what is teamwork, and what does it mean to you?
  2. How do you feel when working in a team environment, and how do you think workload should be organised whilst in a team?
  3. What do you think makes a team successful? 
  4. In a team-based environment, what role do you typically play, and why? e.g. Do you see yourself a leader, a coach, a creative thinker, or someone who just gets the job done?
  5. Do you have any experience working as part of a team? If yes:
    • Tell me about your experiences.
    • Provide an example of a time that you have shown strong teamwork skills.
    • Provide an example of when a lack of teamwork hindered a project, and what steps you took to address and resolve it.
  6.  Imagine that you disagree/have had a disagreement with your team leader, or a teammate. How would you react and what steps would you take to address the situation, and resolve it?

 

 

Player Questions 

  1. How did you hear about PRO, and would you recommend it to a friend?

    • If yes, what would you say to convince them to join?

  2. How many hours per week do you dedicate to the game as a player?
  3. In PRO, what are you most passionate about and why? Are there any personal achievements you have accomplished that you are proud of? e.g. Hunting, Collecting PvP, trading, etc.
  4. As a player, have you had any interactions with staff, in-game or on the forum?

    • If yes, describe what happened, and your impressions of Staff after your interaction(s).

       

Staff Questions 

  1. Why do you want to join the staff team?

  2. What is your understanding of Moderation, and what do you think you could offer as a member? Why should we pick you?

  3. What role(s) are you applying for? Please specify why you are choosing this role, and not another. If you are applying for more than one role, explain why you have chosen these roles, your preferences and your reasons why.

  4. What do you you believe you can contribute to the team(s) you are applying to join?

  5. On a daily basis, how much time are you prepared to dedicate to staff duties? 

  6. Sometimes, moderation duties can be stressful, as part of the role is to deal with players who break the rules - do you think you can deal with this stress? If yes, why?

  7. Have you ever been banned?
 If yes, what was the reason for the ban, and what did you learn from the experience(s)?

 

 

 

Your application and results must remain confidential. We ask all applicants to keep the fact they have applied secret. Sharing your application status will result in the rejection of your application.

 


Please be aware that all staff work is voluntary! This is not a career.

When applications are open, there will be an announcement on our Discord Server and this post will be featured on the front page of the forum.

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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