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I didn't understand the new double reroll service

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i thought when i gave 1.2m to npc it would give me two rerolls for me to use on my legendary one, i didn't understand that i have to spend 1.2m to have double rerolls, and i ended up losing 1.2m, it was all i had, i need back because i don't have any reroll

WhatsApp Image 2021-06-06 at 18.37.03.jpeg

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On 6/7/2021 at 6:37 AM, Shiroufubuki said:

i thought when i gave 1.2m to npc it would give me two rerolls for me to use on my legendary one, i didn't understand that i have to spend 1.2m to have double rerolls, and i ended up losing 1.2m, it was all i had, i need back because i don't have any reroll

WhatsApp Image 2021-06-06 at 18.37.03.jpeg

 

Hi there @Shiroufubuki

 

I'll provide you an answer today after we'll have discussed it within staff and checked if you actually used the system or not.

Please, be patient until then

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On 6/6/2021 at 11:37 PM, Shiroufubuki said:

i thought when i gave 1.2m to npc it would give me two rerolls for me to use on my legendary one, i didn't understand that i have to spend 1.2m to have double rerolls, and i ended up losing 1.2m, it was all i had, i need back because i don't have any reroll

 

Hi there!

I'm sorry for the delay and inconvenience.
Your money has been returned after some investigation.
Have a nice day!

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 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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