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  • Eunia changed the title to nevermind
On 6/25/2021 at 12:20 PM, Seoulmate said:

unfair for me to expect the level of service I receive from other gaming sites/companies compared to a community run game. I will just take another L go ahead and close my threads. 

Hey there!

I'm really sorry for the delay and inconvenience.
I had forwarded the issue to the management team yesterday.
The reason you didn't get an answer yet is because it's been discussed how refunds will be handled in the future.

We have been getting a lot of refund requests as of late.
You will get an answer to this soon.
I hope you understand.

Kind regards,
Exotyc

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Share your questions on the forums, as they can then be of use to others.

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