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I need an advice I'm in the process of getting mega stones for mudkip, but when I hit the last pokemon, I keep getting out of the game. I think this is a game bug, please help me


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On 7/30/2021 at 3:11 PM, Gonizt said:

 

Hi there!

I'm sorry for the inconvenience.
Could you please try to do it again?
If you crash again, please give us as much details as possible so Testers are able to reproduce it.
A video recording would help as well.

Kind regards,
Exotyc

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-sorry I can't have the video.But I'll tell you in detail
- after I did the quest to get into the Cursed Keystone I immediately engaged Spiritomp. But I couldn't complete it because I kept getting kicked out of the game. I gave up and wanted to get out but it was impossible without HM03 . After the maintenance on 2/8/2021 I entered the game but the result is still can't exit. Yes I'm like robinson on a deserted island and that makes me so sad
- I hope the game developer can help me with this
 Would like to thank

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On 8/2/2021 at 9:28 PM, Gonizt said:
-sorry I can't have the video.But I'll tell you in detail
- after I did the quest to get into the Cursed Keystone I immediately engaged Spiritomp. But I couldn't complete it because I kept getting kicked out of the game. I gave up and wanted to get out but it was impossible without HM03 . After the maintenance on 2/8/2021 I entered the game but the result is still can't exit. Yes I'm like robinson on a deserted island and that makes me so sad
- I hope the game developer can help me with this
 Would like to thank

 

 

 

 

The issue has been forwarded.
It will be fixed very soon, please be patient on this one as it requires dev intervention.
You can bump this thread every 24 hours if you would like.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

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Share your questions on the forums, as they can then be of use to others.

Hi @Gonizt, terribly sorry for the inconvenience and the late delay!

 

Figuring out what exactly you had lost took a lot more time than we would have wanted to, but we finally found the solution.

 

I've created two NPCs, since various players seem to be stuck at different places. Talk to whichever one is accessible to you.

 

The first NPC is a Clamperl located in the south-west of Cursed Keystone Grotto, next to the water.

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The second NPC is also a Clamperl, located at the southmost place you can reach from Sootopolis' Pokemon Center without the use of Surf, also next to the water. This is the one you'll want to talk to if you talked to the Mantine and were taken back to Sootopolis City.

image.png.51b33e278ebda684c3d20a7ad4fa2ef9.png

 

Talking to one of these Clamperls will restore your entire inventory that you had lost when entering Spiritomb's Soul.

 

 

Let us know if you were able to receive your inventory, and if anything's missing!

 

Shizeria

7 hours ago, Gonizt said:
I have received all my supplies
And I thank you for helping me through these difficult days

Locked as resolved.
Have a nice day!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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