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Problem: bug of character

Player: Juez177

Hello, good morning, when I was going to do the swampert mega quest I received a strange message that an error had occurred and I should report it after this I left the quest map and when I checked my backpack all my backpack had been emptied (and worse is that I lost something extremely important which is the HM) I cannot move from where I am since I lost the HM and I need to surf, fortunately I did not lose the pokes that I brought with me but I still need the items in my backpack to be returned since without them I will not be able to continue playing normally I await the response of an administrator

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On 7/30/2021 at 6:49 PM, Juez177 said:

Problem: bug of character

Player: Juez177

Hello, good morning, when I was going to do the swampert mega quest I received a strange message that an error had occurred and I should report it after this I left the quest map and when I checked my backpack all my backpack had been emptied (and worse is that I lost something extremely important which is the HM) I cannot move from where I am since I lost the HM and I need to surf, fortunately I did not lose the pokes that I brought with me but I still need the items in my backpack to be returned since without them I will not be able to continue playing normally I await the response of an administrator

 image.png.5bd6b66b44cbb2952df6e44c31c51c9c.pngimage.png.6e735289b29903a723125bc5cf1f9688.pngimage.png.178b219c94787e3a15b070158fda1690.png

Hey there!

 

I'm sorry for the inconvenience and the delay.
The issue was already forwarded to the content scripters.
As this issue was caused by the new server update, we require dev intervention.
Please be patient on this one.
Feel free to bump this post every 24 hours.


Kind regards,
Exotyc

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On 8/1/2021 at 11:23 PM, Juez177 said:

 

The issue has been fixed now.
Please talk to one of the 2 Clamperls to get your items back.
One is located in the southwest of Cursed Keystone Grotto and the other south from Sootopolis' Pokemon Center.

Spoiler

image.png.5f1522af3fad41fabd5e1986b73b7b33.pngimage.png.65cd44785b48edfcff9e1ccfab083b5b.png


Let me know if anything is missing.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

3 hours ago, Juez177 said:

Thank you very much but I would like to know if it is already possible to make the Mega Quest of Swampert or I wait for a ratism anymore xD?

The quest is still disabled.
If everything goes well, the quest will be re-enabled today or tomorrow.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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