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Hi there @sandro111. Apologies for the inconvenience. 

 

Your friend will have to create a temporary account (or use another of his account if he has one) to access the forum. He will then need to make a thread in the general complaint area so that we may assist him/her in the issue he's/she's facing. 

 

Unfortunately we are only able to give out account details to your friend directly, seeing as it is sensitive information. 

Let me know if anything is unclear or if you have any other concern. 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

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Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

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