hello,

1.i have some issue's logging from my own Laptop.  i have decent wifi, but it always shows ( connection lost, i will post a screen shot about that later)
2. i can login from any other device, like my phone, sister laptop ( which is even slower then mine thats te weird part ) .

i've asked around everywhere but no1 knows what the problem is.  so now its finally time to make a report about it.

if anyone could help me with this problem,  please contact me asap. thank you

regards, 

Wacht

3 minutes ago, Wacht said:

hello,

1.i have some issue's logging from my own Laptop.  i have decent wifi, but it always shows ( connection lost, i will post a screen shot about that later)
2. i can login from any other device, like my phone, sister laptop ( which is even slower then mine thats te weird part ) .

i've asked around everywhere but no1 knows what the problem is.  so now its finally time to make a report about it.

if anyone could help me with this problem,  please contact me asap. thank you

regards, 

Wacht

this is the screen shot.

19 hours ago, Wacht said:

hello,

1.i have some issue's logging from my own Laptop.  i have decent wifi, but it always shows ( connection lost, i will post a screen shot about that later)
2. i can login from any other device, like my phone, sister laptop ( which is even slower then mine thats te weird part ) .

i've asked around everywhere but no1 knows what the problem is.  so now its finally time to make a report about it.

if anyone could help me with this problem,  please contact me asap. thank you

regards, 

Wacht

could someone tell me whats wrong?

Hi there @Wacht. Apologies in the delay of the response. 

 

Considering all the details you included (Other devices working on same Wi-Fi), I'm inclining to say that there's an issue with one of  the parameters of the device. Is there anything installed such as an anti-virus or firewall (outside of the default windows) ? My guess is that one application/parameter is blocking the device from communicating to PRO servers. 

 

Looking forward to your answer. 

35 minutes ago, Midsommar said:

Hi there @Wacht. Apologies in the delay of the response. 

 

Considering all the details you included (Other devices working on same Wi-Fi), I'm inclining to say that there's an issue with one of  the parameters of the device. Is there anything installed such as an anti-virus or firewall (outside of the default windows) ? My guess is that one application/parameter is blocking the device from communicating to PRO servers. 

 

Looking forward to your answer. 

hello @Midsommar 


i have checked if there where in anti-virus ( beside the default ones)   i havent installed any anti-virs or firewalls,

i turned off all of the any-vires + fire walls of the default setting, but somehow i still cant login.

regards

18 hours ago, Wacht said:

hello @Midsommar 


i have checked if there where in anti-virus ( beside the default ones)   i havent installed any anti-virs or firewalls,

i turned off all of the any-vires + fire walls of the default setting, but somehow i still cant login.

regards

is there any other issue?

On 9/11/2021 at 5:43 AM, Wacht said:

is there any other issue?

 

Perhaps you could try with a VPN ? It might help identify exactly where your issue is. 

1 hour ago, Midsommar said:

 

Perhaps you could try with a VPN ? It might help identify exactly where your issue is. 

Already tried,  and  it doesnt work.

 

I guess my laptop bugged

5 hours ago, Wacht said:

Already tried,  and  it doesnt work.

 

I guess my laptop bugged

i even tried to play at my friend's house but couldnt still log in.

Bump