Alonestar Posted October 24, 2021 Share Posted October 24, 2021 (edited) Hello, When I try to reset my password its coming "The username you entered does not exist", my account username are "SilentkiIIer"(ii are capital) and "Masskiller" Edited October 24, 2021 by AloneStar Link to comment Share on other sites More sharing options...
Norex Posted October 24, 2021 Share Posted October 24, 2021 Hey @AloneStar, unfortunately that message shows up for everyone at the moment as there is a general issue with the email-service and therefore with resetting passwords as well. You would have to wait until that issue has been fixed. My Pokemon Shop My Lending Shop My Pokemon Wishlist Ascension Guild Page Link to comment Share on other sites More sharing options...
Alonestar Posted October 24, 2021 Author Share Posted October 24, 2021 Ohh okay thanks for saying, have a great day. Link to comment Share on other sites More sharing options...
Kvar Posted October 26, 2021 Share Posted October 26, 2021 @AloneStar Apologies for the inconvenience. The Password Reset service is now back up and running. Have a nice day! Kind regards, Kvar Report a user here - Appeal your ban here - Ask for support on any general issues - Report a bug Private subforum support/complaint about an issue/ban result - Email Changes - Donation Issues Game Rules - Chat Rules - Trade Rules - Auction Rules - Forum Rules - PVP Rules - User Dashboard Please use the sections above for support. Unsolicited private messages will be bench pressed into a new PR. Link to comment Share on other sites More sharing options...
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