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Could not see new ivs after using preroll service.........


Tejkkapadia123

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Hi I used 2 re rolls on my Kyurem right now..... and I couldn't see the new ivs. how am I supposed to use my re rolls.... Please return my ivs after the 1st re roll or give me back my re roll.... this is nonsense. The first time I could see my ivs and when I used the second one I couldn't see the change but I had already used my re roll so I had to change it.... but my 1st re roll ivs are atleast better than the new ivs which I couldn't see........

I have attached my previous ivs after using the first re roll and the proof that I couldn't see the new ivs after using the second re roll....

Please return my kyurem with the ivs of the first re roll or give me a new re roll..which I can use after this bug is fixed

Please don't make me wait for weeks for a reply on this

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Hello @tejkkapadia123My apologies for the late response. I’m sure it was frustrating, but we needed some time in order to investigate your situation.
 

You have been reimbursed x2 Reroll Ticket(s).

Can you confirm that you’ve received them?

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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Great to see you received them. Since your issue has been resolved, this thread will be closed.

Should you have another question or issue, don’t hesitate in making a new thread.

Have a great rest of your day.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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