Daethwish Posted April 22, 2022 Share Posted April 22, 2022 Silver IGN DaethWish I spent 2 rr's yesterday and each time that I used them, it did not show an iv preview window. Because of this, I have wasted both of them. Today, there is now an announcement from walross saying that there is a bug with it, however, my preview is already set in the options. I have a ss of when that preview was supposed to pot up and didn't. There is a ss of my preview window as well that has been set this way already before I used rr's. I also have a video from my guildmate Gal1leo showing that his did the same thing. (video isn't letting me upload to this post. I have it saved on pc if needed for proof of the problem). I would please like to be refunded the 250 pve coins and 150 pvp coins that I spent on both rr's yesterday for the 2 rr tickets that were wasted due to a bug on the developers end and no fault of my own. Thank you. Link to comment Share on other sites More sharing options...
Epithet Posted April 27, 2022 Share Posted April 27, 2022 Hello @DaethWish. My apologies for the late response. It took a bit of time for us to investigate your situation. You have been reimbursed x2 Reroll Ticket(s). Can you confirm that you’ve received them? Game Rules | Resolution Center | PRO Wiki Instead of privately contacting Staff, make a thread, it may help other players. Link to comment Share on other sites More sharing options...
Daethwish Posted April 27, 2022 Author Share Posted April 27, 2022 Yes I have received them. Thank you very much for the support! Consider this matter resolved. Link to comment Share on other sites More sharing options...
Epithet Posted April 29, 2022 Share Posted April 29, 2022 Glad to help. This thread will now be locked. Should you have any other question or concern, feel free to create a new thread. Have a great rest of your day. Game Rules | Resolution Center | PRO Wiki Instead of privately contacting Staff, make a thread, it may help other players. Link to comment Share on other sites More sharing options...
Recommended Posts