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Dear PRO Team,

 

I buyed wrong item from PvE shop, i was trying to get Pikachu Tail from PvE shop, instead i misclicked and buy Red Scissor Blade (the item under pikachu tail).

Its possible to ask for refund because i really want the Pikachu Tail ☹️

 

Thanks in advance ❤️

pikac.PNG.345e328e9d576c6817a159e3f6ff1a7e.PNG

 

Edited by futz

Hello @futz. My apologies for the late response.

 

We are aware of your issue and we are looking into it.

We kindly ask for your patience and we appreciate your understanding.

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  • 2 weeks later...

My apologies for the delay.

x1 Red Scissor Blade has been removed from your inventory and 250 PvE Coins have been added to your balance. 

Can you check and confirm this?

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

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24 minutes ago, Epithet said:

My apologies for the delay.

x1 Red Scissor Blade has been removed from your inventory and 250 PvE Coins have been added to your balance. 

Can you check and confirm this?

TYVM Eph luv you ❤️

pik.PNG

Edited by futz

Glad to see you were able to buy the correct item this time. Please be more careful in the future.

Since your issue has been resolved, this thread will be locked.

Should you have another question or concern, please don’t hesitate in creating a new thread.

Have a great rest of your day.

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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