hi, following a discussion with our dear friend @Shinohara, i'm reposting a previous issue that i reported via discord (should be fixed).
the problem was/is as follows: 

NPC : Conrad

This npc offers a service for mega-evolving certain mount for either 400,000 pokedollars, 100 Pvp Coins or 200 PvE Coins.

 

Issue : 
This npc introduced new mounts that could mega-evolve, I was really hype, so I immediately wanted to spend my money on it ><
but what a surprise it was when, after purchasing it, my mount  (tyranitar shiny) completely disappeared from my bag, 

no mega mount, no tyranitar (shiny) mount in my bag ... 😕

 

so i tried to unmega-evolve it, and i got my tyranitar shiny mount back, the problem is that in the meantime, i lost 400 000 pokedollars

IGN info : 
Hanine : SILVER server

2 hours ago, Hanine said:

hi, following a discussion with our dear friend @Shinohara, i'm reposting a previous issue that i reported via discord (should be fixed).
the problem was/is as follows: 

NPC : Conrad

This npc offers a service for mega-evolving certain mount for either 400,000 pokedollars, 100 Pvp Coins or 200 PvE Coins.

 

Issue : 
This npc introduced new mounts that could mega-evolve, I was really hype, so I immediately wanted to spend my money on it ><
but what a surprise it was when, after purchasing it, my mount  (tyranitar shiny) completely disappeared from my bag, 

no mega mount, no tyranitar (shiny) mount in my bag ... 😕

 

so i tried to unmega-evolve it, and i got my tyranitar shiny mount back, the problem is that in the meantime, i lost 400 000 pokedollars

IGN info : 
Hanine : SILVER server

 

Ehi there @Hanine

 

I am sorry to hear you have experienced this issue.

Given the situation, I have refunded you the 400.000 pokedollars you lost. 

 

With this said, I wish you a wonderful day and thank you once again for the report.