I have send a Mail to a wrong person

[Ibluayasaki]

I accidentally sent a mail wrong to another player, it contains xmas dragonite and vtines alolan vulpix mount. I got confused and put the supposed username on the title of the mail and put the title of the mail to the username of the receiver instead. The receiver of the mail should be Souleil and the title of the mail is 'aaa'. I got confused and switched the two.

[Ibluayasaki]

help?

[Duraludon]

Hey there @Ibluayasaki,

 

Sorry for the inconvenience,

 

We have forwarded your request to our Developers. It might take sometime for it to be processed as to which you’ll need to wait patiently for this as I hope to get back soon with you on this. 

 

Have a great day.

 

Kind regards,

Duraludon

[Ibluayasaki]

Thank you for the update! yes, I am willing to wait for it to be processed. Sorry for the inconvenience, I am hoping you can help me with this.  I'll be waiting for your response, godbless.

[Ibluayasaki]

any update?

[Ibluayasaki]

Hey there @Duraludon, 

 

is there any update regarding my issue? sorry for the ping

[Duraludon]

Hey there @Ibluayasaki,

 

Sorry for the late response,

 

I’m still working to get it resolved.

I’ll keep you updated when I have more info on it being fixed.

 

Kind regards,

Duraludon

[Yellow]

Hi there @Ibluayasaki

 

The mail you sent has been deleted, and the items contained have been returned to you. You will find them in your inventory:

• 1x Valentine Ninetales-Alolan Mount
• 1x Xmas Dragonite Mount
• 1x Winter Hat Blu
• 1x Winter Clothes Blu

If you'd still like to send them to your friend, please feel free to try again. If you have any issues, or would like to close this thread, please reply to us to let us know.